Trust & Safety

Privacy Policy

Your privacy is paramount to us. This policy outlines how we collect, use, and protect your personal data when you interact with Chandrama Jewels.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact our support team. This includes your name, email address, phone number, and shipping address.

How We Use Your Information

We use your information to process orders, provide customer support, send updates about your purchases, and improve our services. We may also send promotional emails if you've opted in.

Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are processed through secure, encrypted gateways (Razorpay) and we do not store your credit card details.

Information Sharing

We do not sell or rent your personal information to third parties. We only share data with trusted partners necessary for order fulfillment (e.g., shipping carriers) and payment processing.

Cookies & Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications at any time by clicking the 'unsubscribe' link in our emails.

This policy was last updated on January 17, 2026. We may update this policy from time to time, and we will notify you of any significant changes by posting the new policy on this page.